AmerisourceBergen Ensures Customer Trust in the Highly Regulated Healthcare Industry
Delivering healthcare solutions to most U.S. hospitals and generating $200 billion in annual revenue, AmerisourceBergen, a top ten Fortune 500 company, entrusted Thales with protecting and managing its highly sensitive patient and vendor data. Here's why.
What challenges did AmerisourceBergen face regarding data protection?
AmerisourceBergen faced three main challenges: ensuring compliance with numerous industry and government regulations globally, maintaining customer trust due to the personal nature of patient data, and ensuring the privacy of all collected Personal Health Information (PHI) and Personal Identifiable Information (PII) while adhering to regulations such as HIPAA.
What solution did AmerisourceBergen implement for data security?
AmerisourceBergen implemented the Thales CipherTrust Data Security Platform to centralize key management and protect encryption keys using secure Federal Information Processing Standards (FIPS) 140-2 Level 3 Hardware Security Modules. This solution facilitated a smooth integration with legacy systems and allowed for streamlined data protection across multiple platforms.
What were the results of implementing the Thales solution?
After implementing the Thales solution, AmerisourceBergen was able to simplify data protection, meet or exceed regulatory requirements, and achieve industry certifications like ISO 27001 and ISO 9001. The platform also improved resiliency, ensuring that if one data center went down, another could take its place without compromising data protection.